Last Modified on June 16, 2022
We may collect the following categories of personal information (a) directly from you (such as when you register for an account or reach out to us through the “Contact Us” feature of our Site), (b) from the device and browser that you use to access our Site, or (c) from cookies.
Identifiers and Professional information
We may collect your name, email address, postal address, phone number, fax number, and account username and password. Our customers are primarily business entities and so this information is typically your professional contact information (e.g., business postal address, business email address, business phone number). We may also collect your company name, you position, and your industry.
We collect the information that you post or otherwise share through the Service. This may include information you update on your profile (e.g., profile picture), information you add to your contact list or workgroup, as well as communications that you send to us (such as through the “Contact Us” feature of our Site or via email), including any personal information you share in those communications.
Transactional and Payment Information
We may collect your order history, product browsing history, and payment details (such as your credit card or bank account details). We use certain authorized third parties to process payments on our behalf (e.g., Stripe) and your payment details will be processed by those payment processors.
We collect device information when you visit our Site. This includes your computer or mobile device type, browser type, online identifiers, and IP address.
Interaction with our Site
We may collect information concerning your interaction with our Site, including when you access the Site and your browsing activity on the Site (such as which pages you visit, in what order, and for how long). This may include “traffic” data or tracking information provided by the Site’s host or similar providers (e.g., Google Analytics) that may be helpful for marketing purposes or for improving the Site.
We store certain information that gets collected automatically at our end through cookies and other similar technologies. A cookie is a small string of information that a website that you visit transfers to your browser for identification purposes. Cookies can be used to follow your activity while using a website or across websites, and that information helps companies understand your preferences and tendencies, as well as improve and personalize your website experience. Some cookies are necessary to operate a website, while others can be functional, analytical, or used for marketing purposes, including targeted advertising (as discussed in more detail below). Cookies on our websites are generally divided into the following categories:
We use Google Analytics for part of this process. For more information about Google Analytics, please visit www.google.com/policies/privacy/partners/. Google provides users with the ability to prevent their data from being used by Google Analytics—learn more by going to https://tools.google.com/dlpage/gaoptout.
You can prevent the use of certain cookies by modifying your Internet browser settings, typically under the sections “Help,” “Internet Options,” or “Settings.” If you disable or delete certain cookies in your Internet browser settings, you may still access our Site, however, you might not be able to access or use important functions or features of the Sites (such as the shopping cart feature), and you may, for example, be required to re-enter your log-in details.
At this time, MachiningCloud does not recognize automated browser signals regarding tracking mechanisms, which may include “do-not-track” instructions.
The Service is not intended for users under the age of 16 and MachiningCloud does not knowingly collect personal informant from individuals under the age of 16. If you are aware of, or suspect that, someone under the age of 16 is using the Service without permission, please notify us immediately by contacting us as detailed below. If you have questions or concerns about the Internet and privacy for your child, we encourage you to check out the FTC Guidelines for protecting your child’s privacy online.
We collect and use your personal information for the following purposes:
We may share your personal information with the following third parties:
If you no longer want to receive our newsletter or other marketing communications, you may unsubscribe at any time by selecting the “unsubscribe” option in the communication itself. Please note that you cannot unsubscribe from certain correspondence from us, including messages relating directly to a transaction with us or your account.
By logging into your account, you may update certain information associated with your account (e.g., name, contact details, profile picture, password). If you wish to delete your account, you may do so online or by contacting us at the information in the How to Contact Us section below.
We maintain reasonable technical and organizational measures to protect personal information from loss, misuse, alternation, or unintentional destruction. We have implemented various security measures to protect both the personal information and the general information that we receive through the Service. Whenever you give out personal information online there is a risk that third parties may intercept and use that information. Although we seek to protect your personal information and privacy, we cannot guarantee the security of any information you disclose online. To the extent permitted under applicable law, we assume no liability or responsibility for disclosure of your information due to errors in transmission, unauthorized access by third parties, or other causes beyond our control.
This section provides additional information for residents of the EU and UK.
As a US company, most of our operations are conducted in the United States and in order to provide the Service, personal information will be processed in the United States, where laws regarding processing of personal information may be less stringent than the laws in your country. We provide appropriate protections for cross-border transfers as required by applicable law for international data transfers. With respect to transfers originating from the European Economic Area, we implement the standard contractual clauses approved by the European Commission.
Retention of Your Personal Information
We retain personal information for as long as necessary to fulfill the purposes for which the information was collected; as needed to address tax, corporate compliance, employment, litigation, and other legal rights and obligations; and as otherwise permitted by law.
Legal Basis for Processing Your Personal Information
Where required, we have several different legal grounds on which we collect and process your personal information for the purposes set out in the Our Use of Personal Information section above, including: (i) as may be necessary to perform a contract with you; (ii) as necessary to comply with a legal obligation; (iii) consent (where consent has been provided as appropriate under applicable law); and (iv) as necessary for our legitimate interests (such as when we act to maintain our business generally, including maintaining the safety and security of the Service).
We do not use automated decision-making without human intervention, including profiling, in a way that produces legal effects concerning you or that otherwise significantly affects you.
As available and except as limited under applicable law, individuals in the EU and UK have the rights described below:
Some rights may be limited, and we may need to retain certain personal information, as required or permitted by applicable law. To inquire about or exercise the rights listed above, at any time, contact us at firstname.lastname@example.org with the subject line “UK/EU Privacy” so that we can get your email to the right team. We will respond to you request consistent with applicable law.
If you feel that your request or concern was not satisfactorily resolved by us, you have the right to lodge a complaint with your local data protection authority.
For your convenience, we may link to third-party sites and services, or otherwise display third-party content through our Site to provide increased value to our visitors. We have no control over these linked sites, each of which has separate privacy and data collection policies and practices independent from us. As such we have no responsibility or liability for these independent policies or actions and are not responsible for the privacy practices or the content of any such websites. Please note that these other sites may send their own cookies to users, collect data, or solicit personal information, and we encourage you to review their policies before engaging with these third-party sites.